IT Support

IT Support

In many companies and institutions, a computer is necessary for work, and when it breaks down or there are some problems, they should be dealt with as soon as possible. This is exactly what our IT support is based on, and it includes solving various challenges both from the hardware and software side. Many years of experience allow us to solve problems quickly, and we also consult clients on how to prevent potential problems that may arise. In addition, Ofir became a partner for Synesis support.

Prevention instead of intervention

  • hardware and software maintenance
  • network configurations
  • server environments
  • virtual environments
  • nationwide remote support

IT support could probably be one of the most ungrateful roles. You have to admit – there are always people in your family or in a wide circle of friends who’s “good at computers”. Even most serious companies keep in touch with an acquaintance who jumps up, from time to time, when the problem with PCs arises.

In the past, it was widely believed that PCs are more oriented towards an individual, who does not need to possess too large IT knowledge. Today, an average user has to master higher levels of computing literacy and be well-versed on various PC equipment. However, we are still talking about the PC usage, not PC maintenance.

Our role in the IT support is based on prevention, rather than intervention. Our aim is to make sure that your IT system functions well. The Ofir Company directs its efforts towards the stability of the PC equipment. Therefore, periodic check-ups are simply no more sufficient. The PC equipment has to be upgraded, software has to be updated and servers kept far away from the inquisitive eyes. You can stay calm with security back-ups, even in the age of the wide spread malwares, while the remote connecting is just a shortcut on your desktop in your virtual office, wherever you may be. Documenting personal data and their encrypting for the selected group employees is just one of the procedures you have to respect, with the licences for the programs you use.

Our standardized procedures of check-ups, surveillance and removal of the IT problems are fruits of the fifteen year experience of the Ofir Company. We offer support to our clients using all modern and not-so-moderns means of communication (email, Skype, Viber, TeamViewer, phone, fax, etc.). If necessary, we are ready to come to your location as soon as possible.

We make personal contacts with our clients, no matter the job we have to do. As a part of the IT support, we also offer the remote support and we are virtually present in all parts of Croatia, and even abroad.

Don’t forget – we are here for you even when your neighbour’s kid is “too busy”.

Your Ofir Support.

IT References

  • Educational Institutions

    Isusovačka klasična gimnazija, Osijek
    Centar za odgoj i obrazovanje “Ivan Štark”
    Ad Hoc Osijek
    Osnovna škola Lug
    KDV Eden
    Bubelina d.o.o.
    O.Š. August Šenoa, Osijek
    Osnovna škola Dobriša Cesarić

  • Public Administration

    Vodoopskrba d.o.o.
    Općina Darda
    Lučka Uprava Osijek
    Općina Antunovac
    Općina Čepin
    Sindikat, Gradska uprava grada Osijeka
    Turistička zajednica grada Vukovara

  • Service Activities

    Urbos d.o.o.
    Hidroenerga d.o.o.
    Stomatološka ordinacija “Anastazija Aščić”
    Bandrasta d.o.o.
    Caffe Bar “Monte Carlo”
    City d.o.o.
    Restoran “Muller”
    M.V.P. obrt
    Foto Kopi Faks
    Svijet tonera d.o.o.
    Odvjetnički ured Dubravka Pešo
    Zepter Insurance d.o.o.
    Obrt Marin Skender
    Enigma Webdesign
    Asanator d.o.o.
    TETRAEDAR d.o.o.
    Nekretnine Osijek
    PNEU-REMIX d.o.o.
    Superbar j.d.o.o.
    Capital Hook
    COBE d.o.o.
    Ecodry j.d.o.o
    German d.o.o.
    Gumi centar Vulkan
    Gumi Major
    Tilia, vl. Katica Ivić
    Tim parketara d.o.o.
    Adriatic Security d.o.o.
    Alfa & Omega
    Odvjetnički ured Zoran Subotić
    Odvjetnički ured Mario Pavičić
    Ovlašteni ured inženjera Stjepan Tompić
    Aurea grupa d.o.o.
    Agrokonzalting obrt
    Overleg j.o.o.
    Odvjetnik Atila Čokolić
    Parketplastika d.o.o.
    Recupero d.o.o.
    Ordinacija opće medicine dr. Marta Stanić
    Mediteran Security d.o.o., Zadar
    Autoservis Robert
    Million d.o.o.
    Plava Tvornica
    Poslovni turizam
    Solis, vl. Mirjana Alagić

  • Production Activities

    Mako d.o.o.
    Telur d.o.o.
    Stoling d.o.o.
    OPG Živanović Đorđe
    Horeca-M d.o.o.
    Carta d.o.o.
    P.A.Duro d.o.o.
    Očna optika lens Korzo
    Apimel d.o.o.
    Lumar d.o.o.
    Metal invest d.o.o.
    Max metal korpe i servis d.o.o.

  • Commercial Activities

    Jet Osijek d.o.o.
    Makler d.o.o.
    PSC Slavonija d.o.o.
    PSC Osijek d.o.o.
    PSC Osijek d.o.o. – Slavonski Brod
    Potestas promet d.o.o.
    Grabić – promet d.o.o.
    Agrobeketinci d.o.o.
    Pouzdanost j.d.o.o.
    Profiagrar d.o.o.
    Anteo automobili
    GAS d.o.o.
    Pumpa servis
    KPTO Lambada
    Vaš Doktor
    Savić To Dalj
    Osimpex d.o.o.
    Pirini d.o.o.
    2B uslužni obrt
    Enko šport d.o.o.
    Mobilerevolution GMBH
    Atelier Picasso
    Cornus d.o.o.
    CODDING d.o.o.
    HB PRODUKT d.o.o.
    Vinolog d.o.o.
    Profil Art d.o.o.

  • Organisations

    Gradsko društvo Crvenog križa Osijek
    Centar za mir, nenasilje i ljudska prava, Osijek
    CNZD – udruga Centar za nestalu i zlostavljanu djecu Osijek
    Dvd Branjin Vrh
    Zaklada Slagalica
    Zaklada Economica Hungarica
    Udruga oboljelih od Crohnove bolesti
    Udruga romskog prijateljstva Luna
    Rotary E-klub Hrvatska
    Udruga za podršku žrtvama i svjedocima Vukovar
    Regionalna zaklada za lokalni razvoj Zamah
    L.D. “Jastreb”, Popovac

For any additional questions, feel free to contact us at the phone numbers: